KB22 Privacy Policy — Your data is our responsibility

Welcome to the KB22 platform. This Privacy Policy ("Policy") is a transparent agreement between KB22 and its users regarding data processing. By registering with KB22, you consent to this Privacy Policy.

We believe your personal data belongs to you. KB22 only collects information that is genuinely necessary to provide our services. We never ask for data we don't need, and we never sell what we collect to advertisers.

This Privacy Policy applies to the KB22 website, mobile app, and all related services. For any questions, email support@kb22.best — we respond in English.

KB22 collects two types of information — what you provide directly, and what is automatically recorded as you use the platform.

Information you provide directly:

• Full name, date of birth, and national ID number (required for KYC verification).
• Mobile number and email address — for communication and login verification.
• Current address — may be required depending on the payment method used.
• Payment details — bKash/Nagad mobile number or bank account information.
• Photo ID and identity documents — requested when KYC verification is required.

Automatically recorded information:

KB22 uses your information solely for the purposes listed below. It is never used for anything beyond these.

• Account Management: To facilitate registration, login, identity verification, and account security.
• Payment processing: Processing deposits, sending withdrawals, and verifying transaction security.
• Service delivery: To operate our betting, gaming, lottery, and promotions services.
• Contact: To send account notifications, payment confirmations, and important updates.
• Fraud Prevention: To detect unusual transactions or unauthorized account access.
• Responsible Gaming: To monitor excessive gaming patterns and provide timely assistance.
• Legal compliance: To meet regulatory authority requirements.
• Service improvement: Usage patterns are analyzed to fix platform issues and develop new features.

If you do not want KB22 to send you promotional messages, you can turn off notifications in your account settings or email us at support@kb22.best.

KB22 does not sell your personal data or share it for marketing purposes. However, limited information is shared with trusted partners where necessary to operate our services.

What is shared and with whom:

• Payment processors (bKash, Nagad, bank): Information necessary to process transactions. These parties operate under their own privacy policies.
• Identity Verification Services: For document verification during the KYC process — shared only with the verifying authority.
• Technology partners: Organizations that support platform operations — bound by strict confidentiality agreements.
• Law Enforcement: Only where required by court order or legal obligation.
• Anti-Fraud Network: Industry-standard data sharing to prevent fraudulent activity.

KB22 follows the highest industry standards to protect your data. Our security operates across multiple layers, so that even if one layer fails, the others continue to keep your information safe.

• 256-bit SSL/TLS Encryption: All data transfers between the platform and your device are encrypted.
• Two-Factor Authentication (2FA): An OTP is sent to your mobile at login to provide an extra layer of security.
• Real-Time Fraud Monitoring: Automated alerts are triggered whenever unusual access or transactions are detected.
• Data Encryption at Rest: All data stored on our servers is also encrypted.
• Regular security audits: Third-party experts conduct regular audits of our systems.
• Restricted access controls: Only designated staff can access specific categories of data.

That said, no system on the internet can guarantee 100% security. Your cooperation matters too: use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.

If you suspect unauthorized access to your account, contact support@kb22.best immediately.

The KB22 platform uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.

Cookies used by KB22:

• Essential Cookies: Maintaining login sessions and ensuring security — disabling these will prevent the platform from functioning correctly.
• Functional Cookies: Remembers your language, timezone, and preferences — so you don't have to set them every time.
• Analytics Cookies: To understand which features are used most — no personal identification involved.
• Security cookies: To avoid repeated login verification within the same session and to prevent CSRF attacks.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging in or completing payments.

KB22 only retains your data for as long as necessary. All data is kept while your account is active. After account closure, certain data may be retained for a specified period for legal reasons.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you in any way.

KB22 respects your data rights. To exercise any of the rights listed below, email support@kb22.best — we typically respond within 7 business days.